Issue details

Corporate Complaints and Compliments Procedure - Annual Report 2021/22

To consider and endorse an analysis of the compliments and Step 3 complaints recorded by the Council and complaints against the Council considered by the Local Government and Social Care Ombudsman and the Housing Ombudsman in 2021/22.

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 21/11/2022

Decision due: 20 Dec 2022 by Cabinet

Contact: Brian Wilson, Complaints Officer Email: BrianWilson@Gateshead.gov.uk Tel: 0191 433 2145.