Agenda item

The Board received a presentation from Gateshead Health NHS Foundation Trust on their Corporate Strategy.

There are three strategic areas that the strategy is structured around, People, Patients and Partners.

These are underpinned by 7 Strategic Enablers: Digital and Data, Innovation and Improvement, Estates, Finance, People and OD, Communication and Engagement and Planning and Information.

There are five strategic aims:

·       We will continuously improve the quality and safety of our services for our patients

·       We will be a great organisation with a highly engaged workforce

·       We will enhance our productivity and efficiency to make the best use of our resources

·       We will be an effective partner and be ambitious in our commitment to improving health outcomes

o   Objectives:

§  Tackle our health inequalities

§  Work collaboratively as part of Gateshead Cares system to improve health and care outcomes to the Gateshead population

·        We will develop and expand our services within and beyond Gateshead

Engagement work has been done with staff and patients and the following Vision 2025 has been developed:

·        People will live more years in Good Health

·        The Gap in Healthy life expectancy between people living in the most and least disadvantaged communities in Gateshead will be reduced

·        People’s experience of using services will be better. Our staff will be working in a way that embraces our organisations core values and beliefs

·        Ensure our planned care reflects what is affordable and sustainable to meet the health needs for the community of Gateshead

There are four key components to addressing health inequalities:

Starting Well

Living Well

Ageing Well

Better Care

The Trust is also looking at Digital Exclusion and how it can be built into everything it does.

The Plan which has been developed for the next 5 years is looking at 3 main areas:

·        Remove barriers to access

·        Focussing on experience of care

·        Improving outcome for everyone

One area of success is the Tobacco Service, the QUIT Team is a joint venture. Everyone admitted who is a smoker has a visit from one of the team. In terms of the maternity ward, smoking at delivery is down from 17% to 7.8%.  An incentive scheme was started and was offered to everyone in the person’s household, it is recognised it is not just about the patients.

For staff we have a listening space and we have been working with Gateshead College to offer manicures, pedicures and massages.

With regards to the screening programmes, we have very good links with the Jewish community to make sure we are reaching harder to reach groups.

The Discharge from Hospital project is linking in with feeding families so that those who have no-one at home or no means to get food for going home are getting a box delivered with soup, cheese and crackers etc. in order that they can get home.

It was also noted that the Trust has an alcohol liaison nurse if a person comes through A and E.  It may need to start looking at a similar model for alcohol to the one in place for smoking.

One aspect of the Trust’s approach is asking patients who attend if they are worried about heating their house. The Trust is working with CAB and they are going to do some training with staff. 

RESOLVED:

(i)               That the information presented be noted.