Issue - meetings
Adult Social Care Annual Reports on Services Complaints, Compliments and Representations April 2022 to March 2023 Children and Families Annual Reports on Services Complaints, Compliments and Representations April 2022 to March 2023
Meeting: 20/06/2023 - Cabinet (Item 23)
PDF 91 KBReport of the Strategic Director, Integrated Adults and Social Care Services
Additional documents:
Minutes:
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Consideration has been given to the Adult Social Care Service Annual Report on Service Complaints, Compliments and Representations for the period April 2022 to March 2023. |
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RESOLVED - |
(i) |
That the Annual Report as set out in appendix 2 to the report be endorsed. |
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(ii) |
That the Annual Report be referred to the Care, Health & Wellbeing Overview and Scrutiny Committee for consideration. |
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The above decisions have been made for the following reasons: |
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(A) |
It is a statutory requirement (Adults Social Care Statutory Complaints Procedure 2009) that the report is considered by a formal committee. |
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(B) |
To ensure member involvement in the statutory complaints procedure. |