Issue - meetings

Children and Families Service - Annual Report on Services Complaints, Compliments and Representations - 1 April 2018 to 31 March 2019

Meeting: 25/06/2019 - Cabinet (Item 22)

22 Children and Families Service - Annual Report on Services Complaints, Compliments and Representations - 1 April 2018 to 31 March 2019 pdf icon PDF 63 KB

Report of the Strategic Director, Care, Wellbeing and Learning

Additional documents:

Minutes:

Consideration has been given to the Annual Report for 2018/19 for the Children’s Social Care Service Statutory Complaints Procedure.

 

 

 

RESOLVED -

(i)

That the 2018/19 Annual Report on Children’s Services Complaints, Compliments and Representations be noted.

 

 

 

 

(ii)

That the report be referred to the Families Overview and Scrutiny Committee for further consideration.

 

 

 

The above decision has been made for the following reasons:

 

 

 

 

(A)

It is a statutory requirement that the report is considered by a formal committee.

 

 

 

 

(B)

To improve practice and the offer to children and families.