Decision details

Corporate Complaints Policy

Decision Maker: Mike Barker, Strategic Director Corporate Services and Governance

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

Amendment of wording to clarify policy in line with recent Ombudsman guidance

Decision:

Approved

Publication date: 28/08/2024

Date of decision: 28/08/2024

Accompanying Documents: