To consider and endorse an analysis of the
compliments and Step 3 complaints recorded by the Council and
complaints against the Council considered by the Local Government
and Social Care Ombudsman and the Housing Ombudsman in
2021/22.
Decision type: Non-key
Decision status: For Determination
Notice of proposed decision first published: 21/11/2022
Decision due: 20 Dec 2022 by Cabinet
Contact: Brian Wilson, Complaints Officer Email: BrianWilson@Gateshead.gov.uk Tel: 0191 433 2145.