Issue - meetings
Corporate Complaints and Compliments Procedure - Annual Report 2015/2016
Meeting: 24/01/2017 - Cabinet (Item 170)
170 Corporate Complaints and Compliments Procedure - Annual Report 2015/2016 
PDF 275 KB
Report of the Strategic Director, Corporate Services and Governance
Additional documents:
- Appendices 2 and 3, item 170
PDF 45 KB
- Appendix 4, item 170
PDF 221 KB
- Appendix 5, item 170
PDF 113 KB
- Appendix 6, item 170
PDF 137 KB
- Appendix 7, item 170
PDF 197 KB
Minutes:
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Consideration has been given to the Corporate Complaints and Compliments Procedure Annual Report 2015/16. |
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RESOLVED - |
(i) |
That the Corporate Complaints and Compliments procedure Annual Report for 2015/16 as detailed in the appendices to the report be approved. |
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(ii) |
That the report be referred to the Corporate Resources Overview and Scrutiny Committee for consideration. |
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The above decisions have been made to have an effective and timely complaints and compliments procedure. |
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