170 Corporate Complaints and Compliments Procedure - Annual Report 2015/2016 PDF 275 KB
Report of the Strategic Director, Corporate Services and Governance
Additional documents:
Minutes:
Consideration has been given to the Corporate Complaints and Compliments Procedure Annual Report 2015/16. |
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RESOLVED - |
(i) |
That the Corporate Complaints and Compliments procedure Annual Report for 2015/16 as detailed in the appendices to the report be approved. |
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(ii) |
That the report be referred to the Corporate Resources Overview and Scrutiny Committee for consideration. |
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The above decisions have been made to have an effective and timely complaints and compliments procedure. |