Issue - meetings
Corporate Complaints and Compliments Procedure - Annual Report 2021/22
Meeting: 20/12/2022 - Cabinet (Item 88)
88 Corporate Complaints and Compliments Procedure - Annual Report 2021/22 
PDF 91 KB
Report of the Strategic Director, Corporate Services and Governance
Additional documents:
- Corp Complaints Comps - Appendix 2, item 88
PDF 73 KB
- Corp Complaints Comps - Appendix 3, item 88
PDF 77 KB
Minutes:
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Consideration has been given to an analysis of the compliments and Step 3 complaints recorded by the Council and complaints against the Council considered by the Local Government and Social Care Ombudsman and the Housing Ombudsman in 2021/22. |
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RESOLVED - |
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That the Corporate Complaints and Compliments Procedure Annual Report for 2021/22 be approved. |
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The above decision has been made to have an effective and timely complaints procedure. |
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