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Councillors and committees

Issue - meetings

Adult Social Care Annual Reports on Services Complaints, Compliments and Representations April 2021 to March 2022 Children and Families Annual Reports on Services Complaints, Compliments and Representations April 2021 to March 2022

Meeting: 21/06/2022 - Cabinet (Item 15)

15 Adult Social Care - Annual Report on Services Complaints, Compliments and Representations - April 2021 to March 2022 pdf icon PDF 152 KB

Report of the Chief Executive

Additional documents:

Minutes:

Consideration has been given to the Adult Social Care Service Annual Report on Service Complaints, Compliments and Representations for the period April 2021 to March 2022.

 

 

 

RESOLVED -

(i)

That the Annual Report as set out in appendix 2 to the report be endorsed.

 

 

 

 

(ii)

That the Annual Report be referred to the Care, Health & Wellbeing Overview and Scrutiny Committeefor consideration.

 

 

 

The above decisions have been made for the following reasons:

 

 

 

 

(i)

It is a statutory requirement (Adults Social Care Statutory Complaints Procedure 2009) that the report is considered by a formal committee.

 

 

 

 

(ii)

To ensure member involvement in the statutory complaints procedure.

 


 

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