129 Corporate Complaints and Compliments Procedure - Annual Report 2020/21 PDF 253 KB
Report of the Strategic Director, Corporate Services and Governance
Additional documents:
Minutes:
Consideration has been given to the Corporate Complaints and Compliments Procedure Annual Report 2020/21, which provides an analysis of the compliments and Step 3 complaints recorded by the Council during this period. |
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RESOLVED - |
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That the Corporate Complaints and Compliments Procedure Annual Report 2020/21 be approved. |
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The above decision has been made to have an effective and timely complaints and compliments procedure. |